Frequently Asked Questions

What are the advantages to working with
Our goal is to provide you with the quality content you need to achieve your business goals. We only work with the best writers who have passed a series of tests and written content for well-known websites and publications to ensure your content is written from an expert voice.
I'm concerned about the quality of work. How do you ensure content quality?
Every writer has a TrustScore™ based upon the quality of their work, so we can select a team that are subject matter experts in your industry and capable of exceeding your content quality requirements. Our QualitySmart™ system routes written work multiple trusted editors to ensure the content delivered is complete, accurate and of the highest quality.
We also curate your team of writers and editors based on the type of content ordered. For an example, if you need content for your online store, we assign writers and editors who are not only subject matter experts in your industry, but also tested and proven capable of creating compelling, sales-oriented copy that seamlessly complies with search engine optimization best practices while maintaining a natural, engaging voice. Upon request, our writers will follow your internal style guide to perfectly align with your style and brand voice.
What happens if I'm not satisfied with the content delivered?
We're happy to say this is a rare occurrence, but if you have any issues with the copy, we'll get it corrected immediately. We'll also make any adjustments required to ensure the remaining work is written to your satisfaction.
What differentiates you from alternative content providers?
We believe quality writing stems from qualified writers. We recruit experienced writers with impressive portfolios of written work and provide rigorous writing tests to ensure our writers maintain strong writing skills and superior subject matter expertise within specified industry verticals. We also use our exclusive QualitySmart™ and TrustScore™ processes to ensure our content solutions meet your exact requirements.
May I refer to myself as the author on the content you deliver?
Yes. You receive complete ownership of the written work and you can use the content in any way you wish.